Privacy Policy

Vaultverse values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with Vaultverse services, including our Discord server, website, contests, and community activities.

1. Information We Collect

a) Personal Information:

Email address, Discord username, or other contact information you provide when joining the community, entering contests, or submitting creative content.

b) Non-Personal Information:

IP addresses, device information, browser type, activity logs, and usage patterns on our website or Discord server.

c) Content Submissions:

Any artwork, stories, videos, or other creative content you submit to Vaultverse contests or community channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

To run contests, events, and community activities, including contacting winners.
To send updates and announcements about Vaultverse (optional newsletter).
To improve the Vaultverse experience and manage the community effectively.
To ensure security, detect abuse, and prevent fraud.

3. Sharing Information

Vaultverse promises that your personal information will never be sold or traded, even in financially challenging situations. Your trust is more important to us than any financial gain. Please note that third-party services we use, such as Discord, Google Forms, or YouTube, have their own privacy policies and practices. Vaultverse is not responsible for how these services handle your data.
Your information may be shared with moderators or admins only for community management or contest purposes.
We may disclose information if required by law or legal authorities.

4. Data Storage & Security

Personal information is stored securely and accessible only to authorised Vaultverse staff.
We retain information only as long as necessary for the purpose it was collected (e.g., contest submissions).

5. Your rights:

You have the following rights regarding your personal information:

Access: Request the personal information we hold about you.
Correction: Request corrections to any inaccurate information.
Deletion: Request deletion of your personal information.
Opt-Out: Withdraw consent for newsletters or communications.

To exercise any of these rights, contact us at: contact@vaultverse.uk

6. Cookies & Tracking

Our website may use cookies or tracking tools to improve functionality and user experience.
These tools do not personally identify you and can be disabled through your browser settings.

7. Third-Party Services

We use third-party platforms such as Google Forms, Discord, and website hosting providers.
These services may collect data separately and have their own privacy policies.
We recommend reviewing those policies when using these services.

8. Children’s Privacy

Vaultverse is intended for audiences 13 years and older.
We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

Vaultverse may update this Privacy Policy from time to time.
Changes will be posted on our website and Discord, with the latest effective date clearly displayed.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact Vaultverse at:

contact@vaultverse.uk